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Frequently Asked Questions





Where can I find the serial number / PID of my 3D mouse?

  To find the serial number (PID) of your 3D mouse, where you look will depend on the device type:   CadMouse, SpaceExplorer, SpaceMouse Pro, SpaceNavigator, SpaceNavigator for Notebooks, SpacePilot (...) 詳しくはこちら

3Dconnexion discontinued devices

    The following table lists the discontinued devices from 3Dconnexion.   Product   Warranty [1]    End-of-Life [2]    Software Support [3]  Latest Windows driver version CadMan 3 year (...) 詳しくはこちら

How can I check if my USB 3D Mouse is recognized by Windows?

    To check which hardware is connected to your Windows system, please follow the below procedure. You may need to login as an "administrator". Open the Device Manager; Select the "Human Interface (...) 詳しくはこちら

3Dconnexion Administrators Guide

      This guide is intended to provide the information needed for an IT Administrator to distribute and manage 3Dconnexion products. This document will be updated on a regular basis so please make (...) 詳しくはこちら

What to do if a CadMouse is defect or shows cosmetic degeneration?

    3Dconnexion is aware that some early batches of our CadMouse product line show signs of premature aging.This includes defect buttons or wheels and cosmetic problems of the metallic frame. As qua (...) 詳しくはこちら